Privacy Policy

Information we collect

We collect personal information in two ways:

Information you give us directly. When you submit a contact form, request a quote, or apply for a position through this Site, we collect what you provide — typically your name, phone number, email address, and message, plus position of interest for job applications. We do not collect payment or financial information through this Site.

Information collected automatically. Like most websites, we use Google Analytics to understand how visitors use the Site — pages viewed, time on site, general location (city/region level, derived from IP address), device and browser type. Google Analytics uses cookies to do this. We do not use this data to identify you personally, and we do not use it for advertising.

How we use your information

We use the information you submit through this Site only for the business purpose you submitted it for: responding to your inquiry, preparing a quote, processing an order, or reviewing a job application. We use Google Analytics data only to understand and improve how the Site performs.

We do not use your personal information for marketing purposes beyond directly responding to the request you made, and we do not send unsolicited marketing communications based on information submitted through this Site.

Sharing your information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We do share information with a small number of service providers who help us run the Site and our business, and only to the extent needed for that purpose:

• Google LLC — provides Google Analytics (site usage data) and our outgoing email delivery. Google's own privacy practices are described at policies.google.com/privacy.
• Our web hosting provider, which stores form submissions only as needed to deliver them to us by email.

We may also disclose information if required by law, such as in response to a valid legal request from a Canadian court or regulator.

Cookies

Google Analytics places cookies in your browser to distinguish visitors and measure site usage. These are not used for advertising or cross-site tracking. You can block or delete cookies through your browser's settings, or opt out of Google Analytics specifically using Google's browser add-on at tools.google.com/dlpage/gaoptout. Blocking cookies won't affect your ability to browse or use the contact/application forms on this Site.

How long we keep your information

We keep information submitted through this Site only as long as reasonably needed for the purpose it was collected — for example, to complete an order, respond to an inquiry, or consider a job application — and then delete or de-identify it. You can ask us to delete your information sooner at any time (see "Your rights" below).

Security

We take reasonable technical and organizational precautions to protect the personal information you submit through this Site from loss, misuse, and unauthorized access. No method of transmission or storage over the internet is perfectly secure, so we can't guarantee absolute security.

Your rights

Under PIPEDA, you have the right to:

• Ask what personal information we hold about you and how it's being used;
• Request that we correct inaccurate information;
• Withdraw consent to our collection, use, or disclosure of your information, subject to legal or contractual restrictions (note that withdrawing consent may limit our ability to respond to a request, order, or application);
• Ask us to delete personal information we hold about you.

To exercise any of these rights, contact us using the information below. If you're not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.

Children's privacy

This Site is intended for a business/trade audience and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page reflects the most recent revision.

Governing law

This policy and any matters relating to your personal information collected through this Site are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Contact

Questions, requests, or complaints about this policy or how we handle your information can be sent to info@hansonbuildingsupply.com or by calling 416 291 2207.